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GET SUPPORT. ALWAYS.
Email: support@birdseyetv.com
Frequently asked questions
System
Birdseye TV App
Upgraded Remote
Option 1. The basic remote will turn the box on and off using the power button.
Option 2. Unplug the power cord from the back of the box and plugging it back in will automatically power the box on.
Option 3. If you have an upgraded remote it will power the box off ONLY due to the dongle not receiving power when the box is shut off.
Select Settings from the home screen > Storage & Reset > Internal Shared Storage > Cached Data > and finally the OK button. Once this is complete press the ok button on the clean memory selection 3-4 times. Note: If the cache has not been cleared in the last five days reboot your box immediately for these steps to take effect.
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